Frequently Asked Questions

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Some of the frequently Asked questions (FAQ's)

Find answers to some of the frequently asked questions about Our Services.

Pre-Sales Questions :

A. Lebanon Solutions will not place ads on your site.
A. Yes you can upgrade at any time. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
A. Your account will be setup within usually within 12 hours.
A. If you need more bandwidth or disk space e-mail us to upgrade you to a higher plan. If you need more bandwidth or space then our highest plan offers please email us.
A. Yes you can password protect directory's within cPanel.

DNS

A. It usually takes 24-48 hours for a domain name to fully propagate.

Control Panel & Webmail

A. You go to http://www.yourDomain.com/cpanel/ or http://yourIP/cpanel/
A. You go to http://www.yourDomain.com/webmail/ or http://yourIP/webmail//
A. Go to http://www.lebsol.com/cpanel_rvblue.html

FTP

A. We recommend downloading WS FTP.
A. Make sure you are uploading to the right web directory which is the public_html folder.
A. Please allow 24 hours for your FTP password to sync with your cPanel password.

Paths

A. The path is /home/username/public_html
A. The path to perl is /usr/bin/perl
A. The path to sendmail is /usr/sbin/sendmail
A. The path to curl is /usr/bin/curl
A. The path to ImageMagick is /usr/bin/
A. Try the following paths till one works: /usr/bin/ >>> /usr/local/bin/convert >>> /usr/bin/X11/ >>

Software Versions

A. Our servers automatically stay up to date with the most recent stable php version.
A. Our servers automatically stay up to date with the most recent stable perl version.
A. Our servers automatically stay up to date with the most recent stable MYSQL version.
A. Our servers automatically stay up to date with the most recent stable cPanel version.

Software Versions

A. Our servers automatically stay up to date with the most recent stable php version.
A. Our servers automatically stay up to date with the most recent stable perl version.
A. Our servers automatically stay up to date with the most recent stable MYSQL version.
A. Our servers automatically stay up to date with the most recent stable cPanel version.

Contact Us

Need assistance or just want to get in touch with us ?

24X7 Call Center

+961 70 11 15 15

Contact Support

Open a ticket

Locations

Lebanon, Beirut, Achrafieh, near AUST, Kababji building 4th floor

Need help? Call our support team NOW!

24/7 LB based call support, Email any time or call 70 11 15 15
International calls: +961 70 111 515, whatsapp +961 70 111 515