Pre-Sales Questions
           
Q. Will you place ads on my site?
A. Lebanon Solutions will not place ads on your site.
Q. Can I upgrade at any time and how does it work?
A. Yes you can upgrade at any time. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
Q. Are there any hidden costs, or setup fees?
A. No.
Q. How long does it take to setup my account?
A. Your account will be setup within usually within 12 hours.
Q. How much is extra bandwidth and space?
A. If you need more bandwidth or disk space e-mail us to upgrade you to a higher plan. If you need more bandwidth or space then our highest plan offers please email us.
Q. Can I password protect directories?
A. Yes you can password protect directory's within cPanel.
         
DNS
Q. How long does it take to get my domain name working?
A. It usually takes 24-48 hours for a domain name to fully propagate.
           
Control Panel & Webmail
Q. Where do I go to login to my control panel?
A. You go to http://www.yourDomain.com/cpanel/ or http://yourIP/cpanel/
Q. Where do I go to login to my Webmail?
A. You go to http://www.yourDomain.com/webmail/ or http://yourIP/webmail//
Q. Do you have a Tutorial movies for your control panel?
A. Go to http://www.lebsol.com/cpanel_rvblue.html
         
FTP
         
Q. Where can I download a free FTP?
A. We recommend downloading WS FTP.
Q. It's not letting me upload my files what's wrong?
A. Make sure you are uploading to the right web directory which is the public_html folder.
Q. Why doesn't my ftp password change when I change my cPanel password
A. Please allow 24 hours for your FTP password to sync with your cPanel password.
Paths
Q. What is the path to my users files?
A. The path is /home/username/public_html
Q. What is the local path to perl?
A. The path to perl is /usr/bin/perl
Q. What is the path to sendmail?
A. The path to sendmail is /usr/sbin/sendmail
Q. What is the path to curl?
A. The path to curl is /usr/bin/curl
Q. What is the path to ImageMagick?
A. The path to ImageMagick is /usr/bin/
Q. What is the path to convert for ImageMagick?
A. Try the following paths till one works: /usr/bin/ >>> /usr/local/bin/convert >>> /usr/bin/X11/ >>
 
Software Versions
Q. What version of php are you using?
A. Our servers automatically stay up to date with the most recent stable php version.
Q. What version of perl are you using?
A. Our servers automatically stay up to date with the most recent stable perl version.
Q. What version of MySQL are you using?
A. Our servers automatically stay up to date with the most recent stable MYSQL version.
Q. What version of cPanel are you using?
A. Our servers automatically stay up to date with the most recent stable cPanel version.
   
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